Shipping, Returns & Refund Policy

Effective Date: 28-12-25

This Shipping, Returns & Refund Policy applies to all purchases made from Roop Saree Sadan, established in 1998. By placing an order on our website, you confirm that you have read, understood, and agreed to this policy in full.

1. Order Processing

Orders are processed only after successful payment confirmation. Processing timelines may vary depending on product type, customization, availability, and order volume.

2. Shipping Policy

• We ship across India and to select international destinations.
• Shipping timelines shown at checkout are estimated and not guaranteed.
• Delays may occur due to courier operations, customs clearance, weather, or other circumstances beyond our control.
• Roop Saree Sadan shall not be liable for delays caused by third-party logistics partners.

3. International Shipping

For international orders, any customs duties, import taxes, or clearance charges imposed by the destination country are the sole responsibility of the customer. Roop Saree Sadan has no control over these charges.

4. Address Accuracy

Customers are responsible for providing complete and accurate shipping information. Roop Saree Sadan shall not be responsible for non-delivery, delays, or losses caused by incorrect or incomplete address details.

5. No Returns, No Exchanges, No Cancellations

All sales are final.

Roop Saree Sadan does not accept returns, exchanges, or cancellations under any circumstances. This includes, but is not limited to:

• Incorrect size or fitting issues
• Color differences due to lighting or screen resolution
• Design or embroidery variations inherent to handcrafted products
• Change of mind after placing the order

6. Strict No Refund Policy

No refunds will be issued under any circumstances.

Once an order is placed and payment is confirmed:

• No refunds
• No partial refunds
• No chargebacks
• No payment reversals

This policy applies to all domestic and international orders, without exception. By completing your purchase, you expressly waive any right to dispute or claim a refund through the website, payment gateway, or financial institution.

7. Damaged, Lost, or Delayed Shipments

Once an order has been dispatched and handed over to the courier partner, Roop Saree Sadan is not responsible for loss, damage, or delay during transit. Any claims must be raised directly with the courier service.

8. Policy Updates

Roop Saree Sadan reserves the right to update or modify this policy at any time without prior notice. Continued use of the website constitutes acceptance of the updated policy.

9. Contact Information

For shipping-related inquiries, please contact:

Roop Saree Sadan
Established 1998
Email: contact@roopsareesadan.com
Phone / WhatsApp: 93106 57309